Knowing the server will be online with guaranteed uptime Here are some of the features singled out by Apex Hosting that fits well with their customers: We allowed them to rapidly expand into our new San Jose location with no setbacks while providing the performance and support they are used to in our other locations. We helped Apex expand their regions from planning to deployment. “Migrating from our previous providers over to was a breeze thanks to its high bandwidth networking and ability to deploy a large number of servers on short notice,” said Robert Beckley, server purchasing manager for Apex Hosting. We understand this and do everything we can to make this as painless as possible. Entrusting anyone with your server infrastructure is a daunting prospect. Ultimately our expectations have consistently been exceeded,” Rendemonti.Ī true test of what we’re like to work with is the process of moving either some of or all your IT infrastructure to us. The support team has been just as responsive for day-to-day operations, and we trust the team to keep our hardware and networking running strong. We have a direct line of communication with their leadership team, which has always been transparent and makes everything much easier to coordinate. “Working with the team at has been a pleasure. As well as this – we’re available for our customers in whatever channel they prefer, be it slack, WhatsApp, telegram, skype, or any other messaging platform. We’re also very transparent about upcoming changes within our business and product line – which lets Apex plan more accurately and helps them expand in locations instantly. This lets them focus on creating an awesome experience for their customers. We help the leading Minecraft server hosting provider Apex Hosting deliver a superior product by ensuring they use the best available hardware and networking equipment. When we started talking to Apex about their requirements, it became clear that they need reliability and performance to offer the best possible services for their customers. They aim for their clients to create their dream game servers without having to worry about how the hardware is performing. This ethos of putting the customer first is exactly how operates too so when we started working with Apex, having this shared goal made working together second nature.Īpex provides top-tier performance and reliability for their customers and supports them 24/7, available through live chat or a ticketing system along with an extensive collection of video tutorials. They know customer support is one of the most important aspects of game server hosting and have made it their mission to give their customers the best support, whether they’re new to server hosting or an experienced admin. Starting their own game server is a new idea to many people, so Apex built their hosting infrastructure and support team to help their customers every step of the way. Apex Hosting is an American-owned company founded in 2013 to deliver the highest level of customer support to their game server hosting clients.
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